
Putting Trust into AI
Eric So, Professor, MIT Sloan
Key Takeaways
- ▸A purpose-built AI chatbot produced durable attitude shifts in deeply held financial misconceptions that persisted 10 days after the intervention.
- ▸In experiments challenging held beliefs, off-the-shelf LLMs performed no better than a simple text prompt due to sycophancy, which means the LLM validated rather than challenged incorrect beliefs.
- ▸So’s research, and his upcoming book, explore the detrimental loop of skills decline we risk when using AI. He argues that AI use can create a growing reliance on the technology as well as discomfort from not using it, because we no longer have the skills AI has replaced.




















